Community guidelines

#Who can take part

• You need to be at least 16 years old to create a profile.
• Looking for a conversation partner and the conversation circles are only for people aged 18 and over.
• One person, one account. Do not pretend to be someone else.

#Be kind

Write the way you would like others to write to you. Everyone makes mistakes in a new language: correct others gently, and only if they ask for it.

#What is not allowed

• harassment, threats, insults, and hate against people or groups (for example because of their origin, religion, gender, sexual orientation or disability);
• sexual content, and any contact with a sexual purpose with people under 18;
• spam, advertising, chain messages, and links to scams or harmful software;
• other people's personal data (addresses, phone numbers, photos) without their consent;
• content that is illegal in the European Union or where you live, or that infringes someone's copyright;
• new accounts made to get around a block or a suspension.

#Privacy and safety

• Your e-mail address is never shown on your profile. You decide who can see your profile and your activity.
• You can write only to your friends. You can block anyone at any time; they are not told.
• Never send money, passwords or codes to people you have met online.

#Conversation circles

Conversation circles are small online conversations in Esperanto led by volunteer hosts. The rules above apply there too, and in addition:

• Only people aged 18 and over can take part.
• Be kind and patient – everyone is learning. Speak Esperanto as much as you can; mistakes are welcome.
• Do not record, take screenshots or share what others say.
• A host can remove a person who breaks the rules. The removed person cannot join that circle again.
• Something feels wrong? Leave the meeting and use Report a problem on the circle page; you can also report afterwards.
• We read reports from the circles like all others. We may exclude a person from the conversation circles or stop a host from leading circles; we then tell them on their account page what we did and why.

#How to report a problem

• On a profile, use Report; in a conversation, use Report message.
• For anything else, or if you think something is illegal, use the Report an error form at the bottom of every page and describe what, where and why. If you want an answer, add your e-mail address.
• If someone's life or safety is in danger, contact the police first.

#What we do

• We read every report and may remove a photo, description, name or message, suspend an account, or exclude a person from the conversation circles.
• If we act against your content or your account, we tell you on your account page what we did and why.
• If you disagree with a decision, write to us through the contact page and we will look at it again.
• What we store about reports and decisions is described in the privacy policy.

#Changes

We may update these rules. The date at the top of the page shows the last change.